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nov 18, 1924 - Shewhart también se preocupó por el rol administrativo de la calidad, diseñando el famoso ciclo PHVA (Planear, Hacer, Verificar, Actuar),
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CALIDAD
By
Nini Rojas
16 Oct 2018
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478
Date:
nov 18, 1924
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~ 100 years ago
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