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September 30, 2021
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Standard Implementation - No Mail
Criada
Pete Mitchell
⟶ Atualizado 10 jan 2018 ⟶
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SOW Signed
Day 8: Onsite Kick-Off & Solution Plan Delivered
Day 8: Round 1 of Creative (including call center scripts) Delivered at Onsite Kickoff
Day 10: Round 1 of Creative Review (2 Business days)
Day 14: Round 2 of Creative Delivered for Final Approval (1 Business day)
Day 20: Creative, Call Center, SMS, & IVR Scripts Final Approval (5 Business days)
Day 22: Test Eligibility File Delivered via SFTP
Day 29: Digital Demo
Day 30: Production Eligibility file for Digital launch, SMS, & IVR delivered
Day 38: Digital, SMS, IVR, & Call Center launch
