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RAE (nov 28, 2011 – nov 28, 2011)

Description:

BARTH, N.L.; MEIRELLES, F.S. Access to information: assessment of the use of automated interaction technologies in Call Centers. RAE - Revista de Administração de Empresas, FGV, (51), p. 27-42, 2011

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FGV EAESP - AATI

ByMaurilio Benevento
27 Dec 2021
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Date:

nov 28, 2011
nov 28, 2011
~ 0 min
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