Forever Friends Dog Rescue & Adoption Event (23h 44min, aug 23, 1992 y – 23h 59min, aug 23, 1992 y)

Description:

|PHONE CALL BETWEEN TROY ERICKSON AND CHARLOTTE J. MELGREN, 11:45-11:56 PM|
Charlotte: "Hello?"

Troy: "Uh... Yes, hello. This is Troy with EverVigil Security. Am I speaking with Charlotte Melgren?"

Charlotte: "Uhh... Uhh... Uhh... Yeah, yes. What happened this time?"

Troy: "Uh... Ms. Melgren, we detected some unusual activity at Forever Friends Kennels. Our security system alerted us that Kennel Door One was opened and closed unexpectedly, followed by a power outage. Is it correct that your primary residence is the first unit at Forever Friends?"

Charlotte: "Uh... Yeah, yeah, but-- Okay, so I'm not the one who got the security system; It was my dad. But I don't know if there's some way to fix this or whatever, but you guys have called me in the middle of the night, like, five times in the past couple of weeks, and it all turned out to be false alarms - every time."

Troy: "I am so sorry about that, ma'am. I, I, I can take a look into why that could be happening if you'd like, uh... But first, I need to be sure you're in a safe situation. Are you currently alone?"

Charlotte: "Yeah, it's just me, I'm looking out the window right now, and everything seems fine. I mean, the power's out, but it literally goes out all the time over there. So I'm just going to go flip the breaker."

Troy: "Uh... Ms. Melgren, we strongly advise against going outside or into the kennels, especially with the power outage. We can call to have a police officer dispatched, and he can make sure it is safe for you-"

Charlotte: "Wait, wait, wait, wait, wait, wait, hold on, I, I-- is there any way we don't have to do that? I have to be up at six, and the last time it took them over an hour to get here, for nothing! Please!"

Troy: "Ma'am-"

Charlotte: "Like I said, this has happened a ton of times, and plus, the dogs aren't even barking. If someone was in there, they'd be going crazy by now."

Troy: "Ma'am, I can get in a lot of trouble if anything happened and I didn't call anyone. It's company policy."

Charlotte: "How about this, I'll keep you on the phone while I go, okay? I'll switch to my cord list and everything, and if anything happens at all, you can call the police."

Troy: [SIGH] "Ms. Melgren..."

Charlotte: "I'll even grab my flashlight."

Troy: [SIGH]
Charlotte: "Please? I just have a lot going on tomorrow. And I really just want to get back to sleep."

Troy: "I, well... Just let me at least check tonight's footage to make sure everything looks okay first, alright?"

Charlotte: "Yeah, yeah, of course, go for it."

Troy: "Okay... let me see here."

[TROUBLESHOOTING]

[SHUFFLING]

[TROUBLESHOOTING CONTINUED]

Troy: "Huh, uhm... Okay, I'm getting an error here. It's not letting me review it."

Charlotte: "Well, I, I can head over real quick. Like, real quick."

Troy: "Well, there's no motion alert in tonight's log, so... [SIGH] Okay, just please be quick and safe."

Charlotte: "Thank you, seriously. I'm gonna go throw some clothes on and, um... You know, grab the cordless, okay?"

Troy: "Yeah, alright. I'll look into the false alarms you mentioned and see if I can figure out what's going on with that."

Charlotte: "Okay."

[SHUFFLING AND CLUTTERING]

[TROUBLESHOOTING CONTINUED]

Charlotte: "Okay, on the cordless, got my flashlight. You still there?"

Troy: "Um... Yes, yes, ma'am."

Charlotte: "Okay, uh... Heading outside right now and then going right across the kennels. Just hang on another sec."

Troy: "Okay."

[TROUBLESHOOTING CONTINUED]

[SHUFFLING]

[DOORKNOB RATTLE]

[FOOTSTEPS]

Troy: "The fuck...?"

[TROUBLESHOOTING CONTINUED]

[DOORKNOB RATTLE]

Charlotte: "Okay, okay, I'm inside. And... Yep, the power is definitely out."

Troy: "Eh..."

Charlotte: "Okay, I'm just gonna go check on the dogs real quick; On my way to the basement. But, everything seems fine."

Troy: "I'm, I'm really not sure this is a good idea, Ms. Melgren... Listen, something was wrong with the recording I'm seeing at your home."

Charlotte: "What do you-- What do you mean wrong?"

Troy: "Honestly, I'm, I'm not sure exactly what I'm looking at here. Seems like the camera's glitched out or something, but the previous calls you've been getting; They weren't false alarms. Again, I'm not sure what's going on here, but something's been stalking around your property for a while now. I'm, I'm not sure how the previous people who called you didn't notice."

Charlotte: "Okay, something like, what, an animal, or-?"

Troy: "No, no, well-- I, I don't know, actually. I just-- Listen, I just think you should go back to your house, okay? Please?"

Charlotte: "Okay, okay, yeah. You, you win. Let me just make sure that the dogs are okay, and I'll head back over. They're just right here."

Troy: "Okay, thank you. I'm going to try to look over tonight's footage again, just in case it's decided to work."

Charlotte: "Okay."

[TROUBLESHOOTING CONTINUED]

Charlotte: "Hi, babies! Hi, mama! Uhm..."

Troy: "What's wrong?"

Charlotte: "Um... I don't know... You okay, buddy?"

Troy: "Charlotte, what's going on?"

Charlotte: "The dogs aren't moving; They're all just standing here."

Troy: "Well, it's late, so maybe they're just tired or something, but maybe let's just get you back-"

Charlotte: "No, that's not it, they're just standing here, not moving, like at all. Like, not even their eyes are moving. Oh my God-- It's, it's like they're fucking dead, but they're not-"

Troy: "Oh fuck! What the fuck?!"

Charlotte: "What, what?"

Troy: "Ms. Melgren, you need to get out of there and return to your house immediately. I'm sending your information to the police right now."

Charlotte: "What's going on?"

Troy: "Get the Hell out of the kennels, now!"

Charlotte: "Okay, fuck, fuck, I'm leaving!"

[FOOTSTEPS]

[CRASHING]

Charlotte: [SHRIEK]

Troy: "What was that? Are you okay?"

Charlotte: [WHIMPERING]

Troy: "Charlotte? Charlotte, are you okay?"

Charlotte: "It, it just ripped my flashlight-"

Troy: "Charlotte?"

Charlotte: "It ripped my flashlight. It's gone, it's gone, it's gone. Something, something just ripped it out of my hand; I can't, I can't see anything! Please, please fucking help me, please! Something's in here!"

Troy: "Okay, Charlotte, I've sent your information to the North Adams PD, okay? The responders said the officer will be there in three minutes, okay?"

[REVERBERATED BREATHING]

Charlotte: [CRYING]

Troy: "Do you think you can find your way out-- Charlotte, listen, you need to try your best to be calm and just listen to me, okay? Can you find your way out?"

Charlotte: "I'm trying, I'm trying, I'm trying, I'm... [UNINTELLIGIBLE] ... the door, where is the fucking door? I can't find it, I'm trying-- The door, the door's fucking gone. The door's fucking gone!"

Troy: "Charlotte, you're going to be okay. Listen to me right now, feel along the wall until you get to a door or a window, okay? Do it right now, nice and quick, alright?"

Charlotte: [SOBBING] "Please, please, please, please, oh fuck, please, please, oh God, please...This doesn't make any sense, this doesn't make any sense. [UNINTELLIGIBLE] Just keep going. There's no windows. There's no doors. This isn't fucking possible!"

Troy: "Just keep going, stay focused."

Charlotte: [CURSING]

Troy: "There must be something."

Charlotte: "I'm trying!"

[REVERBERATED GROWLING]

Charlotte: [SOBBING] "I don't want to die here!"

Troy: "You need to keep feeling your way out, Charlotte. Don't let anything distract you."

[CACOPHANY OF NOISE]

Charlotte: [WHIMPERING] "The door!"

Troy: "Hang on, Charlotte."

[THUD]

Charlotte: [SOBBING] "Okay, okay, okay, I'm out, I'm out, but the door's locked!"

Troy: "Okay, very good. You're doing great. I need you to tell me what room you're in so I can inform the officer. Are you able to see now, even just a little?"

Charlotte: "Yeah, I can't... I can't see anything, though. [GULP] It, it makes no sense. Nothing, nothing is making sense right now! I have no clue where I am; It's so dark, I, I can't tell if it's really this dark, or if, if I'm blind!"

Troy: "Charlotte, breathe."

Charlotte: [GASP]

Troy: "Try and stay as calm as you possibly can."

Charlotte: [SOB]

Troy: "If it's that dark, whatever's in there probably can't see you either, okay? So it's important that we stay very quiet until the police arrive - very quiet."

Charlotte: "Okay."

Troy: "Okay, good. Stay right where you are. Keep you back against the wall, all right. The officer's just down the road right now. You're going to be okay. Now, now listen, I'm going to stop talking so we can be completely quiet, but know I am still here. I'm not going anywhere until you're safe."

Charlotte: "Thank you, thank you. I'm sorry, I'm so sorry, I should've listened to you..."

[STALKING]

Troy: "It's all okay."

Charlotte: [SOB]

Troy: "We're gonna get you out of there. Now no more talking."

[SNARLING]

[FOOTSTEPS]

Charlotte: "I think my skin is moving..."

[ASSAULTING]

Charlotte: [SCREAMING]

Troy: "Charlotte, what's going on? Charlotte, what's going on?!"

Charlotte: [AGONIZED SCREAMING]

Troy: "Charlotte! Charlotte!"

Charlotte: [DISTANCING SCREAMS]

Troy: "Charlotte? Charlotte? No..."

|SERGEANT C. WILKES RESPONSE, 11:56-11:59 PM|
Sergeant Wilkes: "... area is clear, no sign of Ms. Melgren. Kennels are empty, too - thought she had dogs here."

Dispatch: [UNINTELLIGIBLE]

Sergeant Wilkes: "Hm, okay. Well, proceeding to the basement."

Dispatch: [UNINTELLIGIBLE]

[FOOTSTEPS]

Sergeant Wilkes: "North Adams Police! Anybody down here? Jesus, it's dark in here."

Charlotte: [GAGGING]

Sergeant Wilkes: "The fuck was that?"

[FOOTSTEPS]

Sergeant Wilkes: "Oh God... What the fuck is that smell? Jesus Christ..."

[WHINE]

Charlotte: [PANTING]

[COLLECTIVE STRUGGLING]

Sergeant Wilkes: "Fuck! Holy fucking shit! What the fuck is that?! What, what is that?!"

Charlotte: [SCREAMING]

[SPRINTING]

Sergeant Wilkes: "Officer Wilkes, calling for backup!" [PANTING]

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