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November 1, 2025
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GM COE timeline
Category:
Other
Updated:
26 May 2021
0
0
189
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Created by
Linda Lei
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Events
3/28: (2-years+ old bug ) missing base_url i in Agent Assist AC feature flag request in NAW
5/2 - NAW 1.26 release to GA
3/31 - bug fix for missing base_url submitted for NAW 1.26 release
5/3- starting to notice 429 throttling spikes from Agent Assist to CB intent_match API in all zones
5/11- INC0048839 finally escalated to Agent Assist Team for investigation
5/3 - Agent Assist started Nginx blockiing 26487663 SiriusXM Radio Inc. non-intended traffic from NAW to mitigate 429 spikes
5/7 - Agent Assist started Nginx blocking some Z2 account IDs non-intended traffic from NAW
5/10 - Agent Assist started Nginx blocking some Z1 account Ids non-intentded traffic from NAW
5/12 - Agent Assist deployed hotfix to only allow whitelisted account IDs to make recommendations requests to 1P/3P bot APIs
5/17 - full scale solution deployed to production to put proper AC feature flag checks in multi levels of Agent Assist backend services to prevent Agent-Assist-disabled brands from making recommendations requests to 1P/3P bots APIs
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