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United 3411
Created by
Noemi
⟶ Updated 2 Dec 2017 ⟶
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Events
Passenger Dr. David Dao forcibly removed from United Flight 3411
United issues initial statement
CEO Greg Munoz apologizes for having to "reaccomodate" passengers
United issues statement acknowledging "horrific event"
Corrective action initiated; CEO Appears on The View
Full apology and mortification
Lawsuit initiated
Lawsuit settlement; United releases policy changes