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Ticket Automation
Category:
Other
Updated:
10 Nov 2019
0
0
214
Contributors
Created by
Alexandru Damoc
Attachments
Comments
Events
Submission of "[NDR_1791] Automated Ticket Resolution" in Demand Portal CR-18321 : created
pending financial approval CR-18321 : on hold
CR-18321 : Awaiting Delivery
Martin Adrian : Update architecture assessment from Service Broker to HP OO
High Level Archtecture Impact Assessment created
Based on our call with the Customer SOP document sent to Him to be Filled. CR-18321 : On Hold
call with Steed to present idea of ticket automation AP: raise demand
ThinkBox: Idea-R-11773 Integration between Blade Logic and Remedy Service Catalogue Demand: RITM0123205
RITM0123205 has been Closed
Steed visit in GWT
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