Events
DJI Stacey: Matt A. contacts
DJI regarding damaged
gimbal on a Phantom
4 Pro. Customer to send
in drone for repairs and
agrees to pay the balance
as part is out of warranty.
DJI Jim to send customer
shipping details before
the end of the day.DJI Jim: Shipping address
sent to mattA234@gmail.com
with packing instructions.DJI Jane: Customer Matt A.
P4Pro received at repair
center. Repairs on drone
to begin tomorrow.DJI Jack: Repairs on drone
complete. Unit to be
shipped back to customer
tomorrow. Invoice sent to
mattA234@gmail.com.DJI Jack: P4Pro departed
repair center with tracking
number: AUX3824DL32ZDJI Jack: per carrier, package
was delivered at 3:02 PST on
10/14/2018. Please contact
us at support.us@dji.com
for any comments or concerns.
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