Private timelines which only creator can see is a Premium feature. Please upgrade your account to Premium.
How to use groups of events?
You can create a group, then click to the group and choose events you want to add. There is no possibility to move groups manually yet, we’re working on this!
How to use Duplicate feature?
If you upgraded to Premium, you can copy your timeline using Duplicate button on timeline page. The new timeline will have the same permissions as original one.
How to delete timeline?
It’s possible to permanently delete your timeline. Please open My Timelines, click Preferences icon and then Trash
How to rename timeline?
When you click to Settings button after saving timeline, you can rename your timeline.
How to delete timelines if I’d like to delete account?
You can permanently delete your account with all of your timelines. Open Account settings on the right top side and choose Delete account
How to change background?
You can change background (cover) by click to camera icon in the header of timeline editor. Then please upload the file or open the link to the new cover.
How to download the timeline?
You can download your timeline by Download button on its page. Open your timeline from My Timelines page and choose download option.
How can I remove watermark?
To download timelines without watermark, please upgrade to Premium.
Is it possible to upload multiple media to events?
Yes, you can upload as much as you like.
How to export timeline with its background?
Add a custom cover in Editor mode. On the left side click on any export format and download your timeline with the background.
My timeline disappeared. How to get it back?
Please make sure you are logged-in to the same account you use for the timeline you are trying to open. If you can see other timelines, please check if it’s renamed. Otherwise please raise a request to firstname.lastname@example.org.
How to add some external charts?
Please choose one of available graphs and add its parameters in preferences on the right.
I can’t login through Facebook
Please make sure you allowed TimeGraphics to use your general account data. If it doesn’t work out, please report the error to email@example.com
I didn’t receive registration confirmation email
Please make sure you have an access to the email you used for account on TimeGraphics. Hover over on Account icon and choose Confirm email. If there is still no email in 48h, please raise a request to firstname.lastname@example.org or Facebook.
Please try here. It's a donation. No need to have a paypal account. After donate, please let us know
How to cancel the subscription?
The subscription is managed at PayPal.com. We get payments from PayPal, not from you. It's at the section "Manage recurring payments."
Is the tool free?
Yes, public timelines are free. We have some limits for Free account but also we have some options to get FREE PREMUIM and unlock limits. To be able to create private timelines or provide access to your timelines by link you should upgrade to Premium.
Does the Time.Graphics offer educational pricing?
Yes! We offer discounts on our webapp to the staff, faculty, and students of accredited educational organizations. Please raise a request to email@example.com
Is there any functional difference between a regular and educational license?
The only difference between these two types of licenses is the cost! An educational license to our application provides you with all the same great features that you’d have access to with a regular license.
How to avoid trial pop-up?
You can push Esc button or make your timeline available for public.
Will you charge me again when Premium terminates?
Only for subscriptions. In other cases, no, we won’t. One duration of Premium is available only for 1 year plan.