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jan 11, 2011 - Access to information

Description:

BARTH, N.L.; MEIRELLES, F.S. Access to information: assessment of the use of automated interaction technologies in Call Centers. RAE - Revista de Administração de Empresas, FGV, (51), 27-42, 2011

Added to timeline:

Date:

jan 11, 2011
Now
~ 14 years ago