33
/it/
AIzaSyAYiBZKx7MnpbEhh9jyipgxe19OcubqV5w
August 1, 2025
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CVS Call Analytics
Category:
Storia
è stato aggiornato:
10 ore fa
0
0
55
Autori
Created by
Alan D'Souza
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Eventi
EOM ladder harvesting complete (est. 7/24)
Upgrade Call Analytics to SOP 25.4 (6/16) (a) upgrade will address vulnerability 3 (b) one window to cover all three regions
Middletown Call Analytics runs out of storage capacity (est. 8/14)
STORAGE SOLUTION MUST BE IN PLACE BY THE END OF THIS CYCLE
Periodi
Upgrade to Linux 9.5 (est. 7/7 to 7/18) (a) this upgrade will address vulnerabilities 5, 6 and 7 (b) plan for three separate windows, one per region (c) ladder harvesting to be paused for each window (d) need a short term storage location for each Call Analytics server backup
EOM / Call Analytics cycle (est. 6/27 to 9/12)
Upgrade to OpenSearch 2.3 and SOP 25.5 (est. 8/4 to 8/15) (a) need closure on storage strategy before proceeding (b) this upgrade will address vulnerability 4 (c) plan for three separate windows, one per region
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