Ticket Automation
Category: Otro
Actualizado: 10 nov 2019
Autores
Created byAlexandru Damoc
Attachments
Eventos
Submission of "[NDR_1791] Automated
Ticket Resolution" in Demand Portal
CR-18321 : createdpending financial approval
CR-18321 : on holdCR-18321 : Awaiting DeliveryMartin Adrian : Update architecture
assessment from Service Broker to HP OOHigh Level Archtecture Impact Assessment createdBased on our call with the Customer
SOP document sent to Him to be Filled.
CR-18321 : On Holdcall with Steed to present idea of ticket automation
AP: raise demandThinkBox: Idea-R-11773 Integration between Blade Logic and Remedy
Service
Catalogue Demand: RITM0123205RITM0123205 has been ClosedSteed visit in GWT
Comments