9 mar 1968 año - cics

Descripción:

Customer service representatives at A. Leon Capel & Sons

CICS is released
Software & Languages
CICS (Customer Information Control System), an IBM transaction processing system, is released. Before CICS was introduced, many industries used punched card batch processing for high-volume customer transactions. As it allowed online transaction processing, CICS was able to replace this method and greatly sped up the way that companies interacted with their customers.