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Migration Mobile Projetc - Vivo
Migration of 100 lines from VMS SP and Jundiai to new provider - From Claro to VIVO
Criada
Paulo Gregolini
⟶ Atualizado 31 jan 2018 ⟶
List of edits
Comentários
Eventos
Requested quote to provider
Start plan to change Mobile Provider
Vivo deliver quote
Proposal analysis
Returned proposal signed to provider
Checking rules to exchange provider - penalty
Provider request Varian ID docs
Company ID used clarification
Contract received
Additional terms to be signed
Contract denied incorrect company ID
Quality company contact Contract info confirmation
Additional terms signed
Scheduled by provider new call - Contract info confirmation
Billing contact person updated in contract
Input contract In provider's system
Provider analysis Varian credit
Confirmation about credit / analysis
Date estimated to receive new chip
Confirm all employees including abroad received chips
Schedule with provider and Anatel migration date
Send email to users with instructions about migration and new mobile plan
Migration date and users follow up