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April 1, 2024
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Lourdes
⟶ Atualizado 14 ago 2019 ⟶
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The Usufacura era, the man created tools in order his survival.
the metals era, the human discovered that they could improve both agricultural production and weapons manufacturing.
Hammurabi Code. On the quality of the houses and the possibility of executing the builder if the house was demolished.
Quality control appear in China, focused on standardisation and setting of quality standars and productivity.
During the Middle Ages, markets emerged based on the prestige of the quality of the products, brands were determined, so that customers could identify those good quality items.
In the twentieth century, the scientific administration for Frederick W. Taylor. Result that helped to solve problems of quality and productivity.
The Middle Age, markets emerged based on the prestige of the quality of the products, brands were determined, so that customers could identify those good quality items,
With Walter A. Shewhartthe, first applications of statistical quality control of processes appear.
The Age of Technological Innovation. This arises because competitiveness depends on the ability to respond to changes in the market.
The first quality systems appear, and companies no longer prioritize the quantity of products obtained, but the quality of them.
They apply the first quality standards in the military industry, being a success its use. Were named Z1.
The first award of the National Quality of the Japanese was created, called the Deming Prize.
The British family of standards appears, based on BS 5750 of 1987, called ISO (International Organization for Standardization).
Updating ISO 9001:2000 called "Quality Management" standards providing strategies and improvements in their application.
Six sigma. It was initiated by Motorola as a business strategy and quality improvement.
Latest update of ISO standards, having improvements in opportunity management.