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Middle Ages With the emergence of the first craft guilds, we observe the first examples of what we currently call quality. During this period, the artisans produced in small workshops a small amount of product, where there was a close relationship with consumers, which allowed them to produce a product that was as in line with the requirements of the same.
Industrial revolution The artisans, some continued as before, others became entrepreneurs, while the rest became an operator of the new factories. Also, from the late eighteenth century to the end of the nineteenth century, the machine was incorporated into the workshops where the new operators were concentrated, restructuring in the factories as a way to adapt to the requirements of new technologies and to the highest production volumes.
Scientific administration At the end of the 19th century, that communicativeness between manufacturer and customer completely disappeared in the United States and a process of division and standardization begins. Frederick Winslow Taylor's vision appears, involving the separation between planning and job execution to increase productivity. This momentous change initially caused a damage to the quality of the product or service.
World War II - 1970s After World War II, quality followed two different paths. On the one hand, the West continued with the inspection-based approach. On the other hand, we must highlight Japan that a particular battle for quality began. On the other hand, we must highlight Japan that a particular battle for quality began.
1931 In the United States Dr. Shewhart publishes his book “Economic Control of The Quality Of Manufactured Product”, where the techniques of the control boards are systematically presented.
1942 Dr. Deming organizes the first quality statistical control course at Stanford University.
1961 Founded the Quality Costs Committee (ASQ) which highlights the magnitude and importance of the quality of the product in the wellbeing of a manufacturing business.
1987 The Quality Commission requires European standards committees to adopt the international standard ISO 9000 as the European standard known as EN 29000. The five international standards on quality assurance are published to establish a new era in product quality management.
1988 Mexico The Mexican Quality Association (AMC) was born in the state of Guanajuato with the support of government institutions such as C.F.E. and Consisscal. The National Productivity Centre of Canacintra was established with the support of the Secretary of Labour and Social Welfare, its objective is to contribute to the creation of productivity and quality programs in the transformation industry, in such a way that domestic industry is comparable to its international competition.
In the summer of 1950 William Edwards Deming I teach in Japan the technique of statistical control of the process and the philosophy of administration for quality, same year, the Union of Japanese Science and Engineering (UCIJ) instituted the Deming Award for quality and reliability of products and services.
1951 J.M, Juran, who is one of the most influential authors in the world throughout the 20th century on the subject of quality, published in 1951 the first edition of his Manual of Quality Control.
1946 The American Society for Quality Control (ASQC) is established to promote the development and dissemination of quality control techniques in this country. The American Society for Quality Control was born.
1929 Dodge and Roming, two members of the same group, publish in Bell Laboratories magazine the article "A Method of Sampling Inspection".
1951 Japan The first quality assurance conference is taking place.
1986 England The first quality certificate is issued.
At the beginning of the 20th century The quality of the company begins to be studied, relating it to the term inspection, conception that has evolved to reach reach reach to understand it as prevention.
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