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11 months ago
30 Oct 2017
10 months ago
1 months ago
Mail from BWIN to AM. It's been a week since stuck rounds have been occurring.
BPSMMR | SRQ-316456 | Issue reported by operator
PRODBUG-1953 | CS add more information in JIRA. No updates so far.
A planned restart on BPSMMR was scheduled after a mismatch was found between GEE and Casino Module coin values where found.
Restart performed. The operator was asked to verify the stuck rounds situation.
BPSMMR was asked again to give feedback. They advised that the situation is better but advisedto wait for a few more days.
Workaround and fix found.
Operator confirms issue solved.
PRODBUG-1953 investigation on-going
No incident yet registered
PRODBUG-1953 investigation on going
Investigation halted. Operator confims situation is better.
Prodbug-1953 was used for investigation. Both bugs were opened in order to fix the stuck round issue.
PRODBUG-1955 - Game crash when finishing freeSpins (BPSMMR)
PRODBUG-1953 - low probability of high winnings reported on game rounds which caused invalid respins
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