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4 months ago
Website redevelopment project plan
Webpage readability scores
Researching other organisations' social survey web pages
Collating and reviewing applicable findings from other projects' focus groups
Gathering website analytics
Scoping out the current user journeys to our webpages
Cognitive interviews: Questions for this project added to existing cognitive interviews
Gathered respondent feedback on the website: Brief questionnaire delivered by field interviewers
Workshop with: - User researchers - Web developers - Research teams
One2one interviews: Review of user-experience with website 'as is'.
User journeys defined
Workshop: Review user journeys Analyse one2one interviews
Focus group Brighton: Website expectations
Focus group Cardiff: Website expectations
Focus group analysis
Full analysis: All conclusions from research activities drawn together
2017 monthly website analytics gathered for comparisons
Work assigned to different teams: - editorial - web developers - publishing support - SORT - SST - Many others!
1) Survey tiles reordered Logical (alphabetical) order
2) Tile added to first row on ONS home page
3) Consistent and easy-to-navigate structure for all webpages: - Pages recreated with same schema. - Content links at top.
Initial content drafting Pairwriting editorial workshops, independent drafting, review.
Background work & project scoping
Refine research questions
Second research phase
* User Requirements * identified & collated
User requirements implementation...
Meetings with a range of teams in digital publishing to present the requirements
About & Feedback