2011 PlayStation Network outage (20 avr. 2011 – 14 mai 2011)

Description:

The 2011 PlayStation Network outage (sometimes referred to as the 2011 PSN Hack) was the result of an "external intrusion" on Sony's PlayStation Network and Qriocity services, in which personal details from approximately 77 million accounts were compromised and prevented users of PlayStation 3 and PlayStation Portable consoles from accessing the service. The attack occurred between April 17th and April 19th, 2011, forcing Sony to deactivate the PlayStation Network servers on April 20th. The outage lasted 24 days.

Personal details from approximately 77 million accounts were compromised and prevented users of PlayStation 3 and PlayStation Portable consoles from accessing the service.

Nearly a week after the outage, Sony confirmed that it "cannot rule out the possibility" that personally identifiable information such as PlayStation Network account username, password, home address, and email address had been compromised. Sony also mentioned the possibility that credit card data was taken—after claiming that encryption had been placed on the databases, which would partially satisfy PCI Compliance for storing credit card information on a server. Subsequent to the announcement on both the official blog and by e-mail, users were asked to safeguard credit card transactions by checking bank statements. This warning came nearly a week after the initial "external intrusion" and while the Network was turned off.

Following a formal investigation of Sony for breaches of the UK's Data Protection Act 1998, the Information Commissioner's Office fined Sony £250,000 ($395k) and issued a statement highly critical of the security Sony had in place.

In a press conference in Tokyo on May 1st, Sony announced a "Welcome Back" program. As well as "selected PlayStation entertainment content", the program promised to include 30 days free membership of PlayStation Plus for all PSN members, while existing PlayStation Plus members received an additional 30 days on their subscription. Qriocity subscribers received 30 days. Sony promised other content and services over the coming weeks.

Hulu compensated PlayStation 3 users for the inability to use their service during the outage by offering one week of free service to Hulu Plus members.

On May 16th, 2011, Sony announced that two PlayStation 3 games and two PSP games would be offered for free from lists of five and four, respectively. The games available varied by region and were only available in countries which had access to the PlayStation Store prior to the outage. On May 27th, 2011, Sony announced the "welcome back" package for Japan and the Asia region (Hong Kong, Singapore, Malaysia, Thailand and Indonesia). In the Asia region, a theme - Dokodemo Issyo Spring Theme - was offered for free in addition to the games available in the "welcome back" package.

Ajouté au bande de temps:

Date: