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Jaime Fe
⟶ mise à jour avec succès 14 août 2019 ⟶
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year 1450 BC, the Egyptian inspectors checked the measures of the blocks of stone with a piece of string. The Mayans also used this method. The majority of ancient civilizations gave great importance to equity in the business and how to resolve the complaints, even when that meant to condemn the head to death, torture or mutilation
In 1924 the mathematician Walter Shewhart introduced the statistical quality Control, which provided a method to economically control the quality of means of mass production. Shewhart was interested in many aspects of the quality control
In 1935, E. S. Pearson developed the British Standard 600 for the acceptance of samples of the input material, which was succeeded by the British Standard 1008, adaptation of the 4l U.S. Z - 1 Standard developed during the second world war
In 1946 was instituted the ASQC (American Society for Quality Control) and its President-elect, George Edwars, said on that occasion: "the quality is going to play an increasingly important role along with the competition on cost and sales price, and any company that "fails to get some sort of arrangement to ensure effective control of the quality will be forced ultimately to see face to face to a kind of competition that will not leave you triumphant"
In the year 2150 BC, the quality in the construction of houses was ruled by the code of Hammurabi, whose rule # 229 stated that "If a builder builds a House and does it with good resistance and house collapses and kills the occupants the constructor must be executed"
The first formal organization for the quality control which has memory, appeared in China in the year 1600 A. C. with the Shang dynasty in power. The quality control was carried through 2 organizations, one dedicated to standardization and establishment of quality standards and the other on productivity.
In 1931, Walter Shewhart published "Economic Control of Quality of Manufactured Products" (economic Control of the quality of products manufactured), in which the basic principles of the control of the quality, on the basis of statistical methods, arise focusing on the use of Control boxes. Thus becoming the father of modern quality Control (though some authors have given this paternity to Deming, must consider that Deming studies were initially based on the Shewhart)
in 1941 were approved and published the "standard Z" known as war standards, which focused the use of the Control Panels for the analysis of data and its application during the production.
in 1947 a group of employees of Johns - Manville ended shoot and edit a video called "Modern quality Control" with the objective of promoting the basic aspects of quality control in your company among employees and management indirectly: pictures of control, histograms, bar graphs and pictures R limits, as well as sampling. It was so successful, that it transcended to the company and it was used in many others for decades.
Shigueo Shingo in 1977 raised formally zero Quality Control as a strategy to achieve zero defects, which - in its approach – never would be with the way in which the statistical Control of quality focused problem
In 1972, the Mitsubishi Kobe shipyard makes a breakthrough in modern concepts of quality, deepening and focusing the concepts of Hoshin Kanri. This has resulted in an expanded approach of quality from the design of a product until its consumption or use, what they called deployment of quality function and QFD (Quality Function Deployment), which would later lead to the concept of Concurrent Engineering
In 1985, Motorola coined the term 6 Sigma quality objective
1986 Deming published "Out of the Crisis" (out of the Crisis), where he explains in detail his philosophy of quality, productivity and competitive position, including his famous 14 points for management (currently known as Deming's 14 points).
In 1987 is the ISO 9000 series, which brings together the work of ISO on quality assurance and management
1994 Deming published his book "The New Economics", which reflects its system of the knowledge deep, necessary - according to Deming - to transform the current management style in one optimal.