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A été creé
Ernesto Pulido
⟶ mise à jour avec succès 30 août 2017 ⟶
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Ernesto Pulido
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30 août 2017
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Les événements
Customer Escalation is Reported
Quality Dept is Involved
Hardware is shipped to address Missing Screws/Bolts
Confirmation of Hardware Delivery
Confirmation of SMR cable Delivery
Additional Issues are reported
Email from Mohamed requesting customer to create an RA to have units shipped to service center
Email Sent to Olive Service Center to prioritize ExSite cameras
Units received at Olive Service Center
7 Units have been repaired and shipped to customer
Two additional Issues are being reported
Customer reporting only 6/7 units are functioning correctly
Olive Service Center has provided images of all units functioning correctly
Angad update