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16h 3min, jan 5, 2016 y - Triaging of tickets is changed from a "free for all" model to an individual assignment model and ticket categories redifined

Added to timeline:

8 months ago
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90
MSLC Help Desk Timeline 2015 to Present
This timeline represents historic events in regard to the MS...

Date:

16h 3min, jan 5, 2016 y
Now
~ 2 years and 8 months ago
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