feb 10, 2020 - F&B Service Training
Description:
Start 08:00 am - End 11:00 am
After this course, Capstone Squad will have the skills needed to perform their duties as a member of the F&B service team. They will be in a position to provide table service in an effective, efficient and organised manner, to understand the importance of carrying out the tasks in such a way that customer needs are the priority and to use service methods consistent with a five star level using internationally accepted standards.
Objective
- Explain the necessity of perfect grooming and etiquette
- List the duties and tasks of F&B service staff
- Demonstrate how to conduct briefings
- Show how to set up and organise a restaurant and mise en place
- Review all stages of a sequence of service
- Demonstrate serving all food and beverage items
- Focus on selling items and increasing revenue
- Practice service recovery and dealing with complaints
Added to timeline:
Capstone timeline
Date:
