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Dropbox-RCA-2-8-2018
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Wurde aktualisiert 8 Feb 2018
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Created by
Sammy Qu
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Ereignisse
Dropbox Accounts Deprovisioned
Event error discovered
Script pushed to reverse deprovisioning
EMEC notified
Resolution Team Organized (webex)
Users added back to AD provisioning group
Communication sent regarding event and restoral
Manual AD import (OKTA)
Conference bridge closed
EMEC notified of the resolution
Final communication with instruction for any remediaa
Perioden
AD to Okta to Dropbox replication
Individual user issues resolved
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